RESPONSIBILITIES

1. Recruitment and Training (30%)

• Coordinate and participate in the recruitment process, including job postings, resume screening, and conducting interviews.
• Manage the new employee onboarding process, ensuring orientation sessions and necessary paperwork are completed.
• Identify training needs across departments and develop relevant training programs to support employee development.
• Schedule and coordinate internal training sessions, ensuring effective implementation and employee participation.
• Assist in the performance appraisal process, including documentation and communication with employees and managers.

2. Compensation & Benefits (C&B) and Processes (50%)

• Address employee queries related to HR issues, ensuring timely resolution of concerns.
• Handle payroll, social insurance (SI), health insurance (HI), personal income tax (PIT), and other C&B-related tasks.
• Administer and manage employee documentation and maintain accurate HR records.
• Oversee employee benefits programs and manage benefit-related queries.
• Handle work permits, temporary residence cards, and other administrative tasks for foreign employees.
• Manage disciplinary actions, conflict resolution, and foster a positive work environment through effective communication.
• Support the preparation of HR-related reports and ensure compliance with reporting requirements.

3. Compliance (20%):

• Ensure that all HR practices comply with local labor laws and company policies.
• Assist in the development and implementation of HR policies and procedures to maintain regulatory compliance.
• Provide guidance to ensure the company adheres to all applicable laws and regulations concerning employment.
• Assist in monitoring internal compliance with HR processes, standards, and best practices.

4. Other:

• Perform other tasks as assigned by the HR & Finance Manager.
• Collaborate with cross-functional teams to support overall HR objectives and company goals.

REQUIREMENTS

• Bachelor’s degree in Human Resources Management or related field;
• 5 + years of proven experience as an HR Specialist or similar HR role at an International company or FMCG or has been transferred and worked in many positions
• Have experience in management and setup
• Experience in acquiring work permits and temporary residence cards;
• In-depth knowledge of employment laws and regulations;
• Strong interpersonal and communication skills;
• Ability to handle confidential information with discretion;
• Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail;
• Ability to communicate in English is a plus;

BENEFITS

• Internationally-oriented work environment with English and Vietnamese as primary languages;
• Coffee farm visits and team building activities, including our monthly Town Hall Breakfast;
• “All you can drink” coffee provided by our star Coffee Guides team;
• Private health insurance provided by Bao Viet Group Health Insurance and annual health check;
• Two “Family Emergency” days/year for critical moments where your family needs you the most;
• Year-end bonus based on individual and company performance;
• Annual salary reviews and career planning day;
• Relevant training and guidance with regular feedback for improvement;
• Phone and parking allowance upon completion of probation;
• A personal copy of our book, Đặc Đen Đắng: The Vietnamese Coffee Book upon completion of probation;
• And all additional benefits, rights, and allowances as per the Vietnamese Labor Code.