RESPONSIBILITIES

1. Planning and implementation QA/QC Department:

• Implements & Maintains the ISO 9001, ISO 14001, OHSAS18001, Certifications and other Accreditations.
• Conducts 1 or 2 Internal Audits yearly together with the Surveillance Audit by 3rd Party.
• Setup plans, target and performance standards for the work procedure of the department.
• Reviews the Audit results and takes necessary steps to comply with the Standard requirements.

2. Organizing:

• Organize effective communication inside the department and expect people to do their own jobs effectively.
• Organize Quality meeting with Operation & Engineering& other departments regarding products and claim problems.

3. Control:

• Review & Approves of Quality Plan/ Inspection & Test Program.
• Effectively control of document’s overall efficiency.
• Ensuring that all Departments are familiar with the company Quality, Health & Safety Policy.
• Maintains healthy working relationship with Third Party Inspectors or Customer Representatives.

4. Communications:

• Prepare monthly statistical analysis of Non Conformity reports, process errors and Customers claims.
• Follows up on Customer Satisfaction analysis and communicate with the top management. Responds promptly to all queries from other department and sales offices.
• Conduct regular meetings with quality staff to review important issues and concerns.

5. Administration:

• Recommends hiring and termination of staff.
• Approve salary increase and normal promotion within guidelines of company policy.
• Prepare annual capital and operation budget for quality department and following approvals try to work within agreed budgets.
• Compiles, maintains and reviews department policy and procedure for efficient working of quality department.
• Reviews and evaluates Quality staff performance and their efficiency.
• Works within the Budget.