RESPONSIBILITIES

1. Strategy and Analysis (45%)

• Develop and implement a strategic sales plan to achieve sales targets and expand the customer base in the hospitality industry, including but not limited to hotels, restaurants, cafes, bakeries, entertainment
  establishments, amusement parks, gyms, offices, etc.
• Conduct market research to identify trends and customer needs, and tailor sales strategies accordingly.
• Analyze sales data to identify areas for improvement and develop action plans.

2. Client Relationship Management (40%)

• Build and maintain strong relationships with existing and potential clients and business partners by providing exceptional customer service and support to ensure client satisfaction and loyalty.
• Conduct regular meetings with clients to understand their needs and provide tailored solutions.
• Provide product training and demonstrations to clients and potential customers.
• Provide feedback to the product development team based on client insights and market trends.

3. Promotion, Collaboration, and Reporting (15%)

• Collaborate with the marketing team to develop promotional materials and campaigns.
• Participate in industry events, trade shows, and networking opportunities to promote our coffee products and stories, spreading brand awareness and positive word of mouth.
• Coordinate with the Production and R&D teams to organize regular quality control, coffee training for customers, and develop customized products when inquiries arise.
• Monitor sales performance and generate regular reports on sales activities and outcomes.
• Other tasks assigned by the Business Development Director.

REQUIREMENTS

• Bachelor’s degree in business and/or hospitality management or related fields;
• Knowledge and a passion for coffee or have a strong interest in learning all about coffee;
• Minimum 6 years of experience in sales, preferably in the food service industry.
• Leadership skills;
• Excellent selling, negotiation, and communication skills;
• A motivated person with a go-getter attitude, willing to go the extra mile to get things done.
• Relationship management skills and openness to feedback;
• Communicate Vietnamese and English fluently;
• Submit CV in English.

BENEFITS

• Internationally-oriented work environment with English and Vietnamese as primary languages;
• Coffee farm visits and team building activities, including our monthly Town Hall Breakfast;
• “All you can drink” coffee provided by our star Coffee Guides team;
• Private health insurance provided by Bao Viet Group Health Insurance and annual health check;
• Two “Family Emergency” days/year for critical moments where your family needs you the most;
• Year-end bonus based on individual and company performance;
• Annual salary reviews and career planning day;
• Relevant training and guidance with regular feedback for improvement;
• Phone and parking allowance upon completion of probation;
• A personal copy of our book, Đặc Đen Đắng: The Vietnamese Coffee Book upon completion of probation;
• And all additional benefits, rights, and allowances as per the Vietnamese Labor Code.