RESPONSIBILITIES

1. Analyze, research and develop application solutions for the Group & Member Companies (20%)

• Coordinate with the PBCM business team to analyze requirements and plan the implementation of the Application.
• Coordinate with partners to find application solutions that meet the needs and development orientation of the Group and Member Companies.
• Organize the assessment of the level of application solutions meeting user requirements and technical technology.
• Proactively research new technologies and application solutions to meet the business requirements of PBCM.

2. Organize project management and supervise the implementation of application solutions (20%)

• Plan the implementation of the application and supervise the implementation according to the plan.
• Coordinate the PBCMs to deploy each application phase to meet the requirements.
• Coordinate the development and editing of applications to meet the business requirements of users.
• Coordinate with the Application Development Department and partners to integrate and develop applications.

3. Monitor and support IT of member companies (15%)

• Coordinate in planning system upgrades and adjustments.
• Coordinate application security reviews.
• Coordinate application solution deployment.
• Support operations and support application users.

4. Receive and process user feedback to improve product quality (20%)

• Organize user feedback to improve product quality and maintain a stable number of users.
• Get end-user feedback for each actual application function.
• Synthesize and analyze end-user feedback to propose improved product functions.

5. Monitor, supervise & support application operations (15%)

• Synthesize progress reports on process implementation, incidents, and feedback during operations.
• Ensure the application operation process runs smoothly and according to procedures.
• Receive information and improve to complete the operation process.
• Compile and improve the operation process, user manuals, training documents.

6. Carry out tasks assigned by the Department manager (10%)

• Regularly discuss and coordinate with team leaders in the Block to discuss the progress of implementing goals and tasks to complete the set goals.
• Carry out tasks assigned by the Department manager.

REQUIREMENTS

1. Knowledge and experience:

• Graduated from College or University with a major in IT or related fields.
• Have general knowledge of the field of application software in large-scale companies.
• Have worked on one of the application systems: ERP, CRM, HRM, E-OFFICE, …
• Have developed and operated applications on O365, Cloud, On-Premise platforms …
• Skills in analyzing and organizing information to advise and select integrated implementation.
• Have technical thinking in Application programming.
• At least 5 years of experience in the IT field.
• At least 3 years of experience in the field of implementing solutions and managing IT projects.
• Experience in user experience research.
• Experience working with large-scale data processing, storage, processing systems (real-time and batch) and analysis.

2. Skills:

• Communication skills, instructions via phone, email.
• Problem solving skills, good programming thinking.
• Good teamwork and assignment skills.
• Time management skills.
• Work organization skills.
• Project management skills.
• Analytical and evaluation skills.
• Creative thinking skills, proposing solutions.
• Attitude (associated with the Company’s core competencies)
• Ability to work independently.
• Hardworking, ability to respond appropriately to work reality.
• Team spirit.
• High commitment.
• Honesty.
• Ability to withstand work pressure.
• Creativity, quick absorption of new technologies.
• Proactive and responsible in work.