RESPONSIBILITIES

1. Contact customers and related people to urge customers to repay debt to assigned customer groups:

• Receive customer lists, research debt records to grasp customer and debt information. Prioritize debt collection documents with medium and low difficulty levels.
• Make calls according to the script, fully record the results on the data system, ensure completion according to plan.

2. Detect fraud during implementation:

• Implement fraud detection during the process of checking customer records and actually working with customers.
• Notify management about customers showing signs of fraud.
• Coordinate and work with relevant parties to provide customer information when approved by competent management.
• Perform other related tasks as required.

REQUIREMENTS

• Degree/Profession: Graduated from Intermediate School or higher
• Experience: Minimum 1 year of debt handling experience
• Priority is given to majors related to Law/Finance/Banking
• Good communication.
• Sensitive.

BENEFITS

• Commission: no ceiling limit.
• Bonus: 13th month + Bonus based on work results.