RESPONSIBILITIES

• Develop construction implementation methodology and organize workshops to disseminate SLA construction methods for blocks.
• Establish taskforces at each block to deploy and build SLA of each block.
• Apply SLA testing and evaluate results before applying to all related activities.
• Make plans to deploy SLA construction across the entire store.
• Establish a mechanism to measure and monitor monthly SLA implementation and develop reports assessing SLA quality on policy and implementation.
• Evaluate and identify the company’s back-end operations and processes that need improvement. Propose a plan for continuous improvement of back-end processes.

REQUIREMENTS

• Qualification: Graduated from University or higher majoring in Economics, Banking and Finance,…;
• Experience: Minimum 03 experiences in building SLA.
• Priority is given to candidates who have experience in building SLAs for IT, Operations, Science and Technology, Finance, Accounting,…

BENEFITS