E-commerce Director

Chi tiết - E-commerce Director

E-commerce Director

  • Industry: Retail
  • Form of work: Fulltime
  • Field: Marketing
  • Posted date 09/08/2024
  • Location: Ha Noi

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CONTACT

Company Contacts:

Person in charge:

RESPONSIBILITIES

1. Plan and implement to achieve targets:

  • Make a business plan on the website according to assigned targets. Build online marketing programs monthly, quarterly and annually.
  • Plan to build and exploit sales channels on e-commerce platforms.

2. Ensure sales and control costs within appropriate norms:

  • Build, update, and control the implementation of e-commerce sales processes (ordering, sales, delivery, payment processes…)
  • Build layouts, interfaces and detailed web functions when there is a need to build and improve the functions of websites and sales apps.
  • Establish a customer network, maintain good relationships with customers. Develop new customers. Plan to care for old customers, build periodic customer care programs.
  • Organize the implementation of business plans, allocate business targets to each team leader, and control the implementation of business targets.
  • Control costs of eCommerce activities according to approved budget.

3. Human resource and operations management:

  • Manage and operate all activities of the e-commerce department.
  • Guide and assign work, provide professional training for employees. Periodically evaluate human resources and propose human resources policies in e-commerce.
  • Collect online sales market information – Analyze market fluctuations and competitors. Advise the Board of Directors on strategy and policies
    price list, sales program and e-commerce development orientations; advanced technologies to meet development goals and increase e-commerce indicators.
  • Collect and analyze data related to market trends to have adaptive plans and maximize sales potential.
  • Integrate and make good use of internal resources/data and big data from external partners (cross types) to analyze and evaluate consumer shopping behavior, thereby recommending solutions. Business activities are consistent with consumer trends and the Company’s orientation.

4. Other categories:

  • Periodic reports (quarterly/monthly/weekly) Monitor and evaluate the effectiveness of each campaign and program. Synthesize, analyze and report the results of each program
  • Other tasks as assigned.

REQUIREMENTS

  • Bachelor’s degree in Marketing Management, Business Management, IT.
  • 5 years or more of experience in the fields of Digital Marketing, E-Commerce and Data Analytics. Including at least 3 years in a management position, operating e-commerce transaction websites.
  • Have in-depth knowledge of e-commerce and Marketing. Deep understanding of the fashion and consumer goods industry…
  • Have leadership and management skills.
  • Ability to communicate: communicate, negotiate, present
  • Able to grasp new technologies applied to e-commerce.
  • Master the knowledge of laws related to e-commerce.
  • Deep understanding of social marketing tools, technologies, and software serving the development of e-commerce platforms.

BENEFITS

  • Receive income including: Basic salary + Revenue salary + Allowances (lunch, parking,…)
  • Receive benefits and incentives according to regulations (Long service bonus, Holiday bonus, Voucher for internal purchases,…)
  • Salary increase will be considered periodically once a year based on KPI, ASK, and 360-degree evaluation.
  • Participate in insurance immediately after the probationary period.
  • Work in an environment that respects and develops people.
  • Participate in training programs and develop professional capacity.
  • Participate in engagement activities and develop corporate culture.

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